Contact Us

Need help with the Keychain Builder, a custom acrylic charm, a product or an existing order? Send us a message using the form below.

To help us respond faster, please include:

• Your order number, if you have already placed an order

• The product name

• A short description of your question or issue

• The device and browser you are using if you are reporting a Builder problem

For custom artwork questions, please tell us the artwork file type and the approximate finished size you need. We will reply with the next steps if we need to review an image.

We normally reply within 1 business days.

Please do not submit passwords, payment card details or other sensitive information through this form.